How to Control Labour Costs in Your Cafe, Restaurant or Hotel Without Cutting Staff

Labour is one of the biggest costs in hospitality. And when the numbers aren’t working, the first solution many owners reach for is simple: Cut the roster. Sometimes that is necessary. But cutting staff isn’t always the answer. If you take one person off the floor during a busy service and suddenly customers are waiting […]
How to Reduce Labour Costs Without Cutting Staff

Labour is one of the biggest costs in most hospitality businesses. And when profits are under pressure, the first instinct is often: “We need to cut staff.” Sometimes reducing hours is necessary. But cutting staff isn’t always the best solution. If you remove the wrong person at the wrong time, you can create longer wait […]
Why Your Cafe Is Busy But You’re Still Not Making Money

There is a frustrating situation that many cafe owners know all too well. The cafe is busy. Tables are full. The coffee machine is running constantly. The kitchen is pumping out food. Staff are running around. The EFTPOS machine is constantly being used. And yet, when you look at the bank account, there doesn’t seem […]