Who Do we Coach?
Supporting organisations
How do we help?
Business Strategy & Growth
Tailored coaching to refine your vision, set clear goals, and create a roadmap for sustained hospitality business success. understanding your marketplace (competition) and how to compete against them while not burning out.
Financial & Profitability Planning
Helping you understand your numbers, improve cash flow, and increase profitability with strategic financial insights.
Marketing & Client Acquisition
Practical strategies to attract, engage, and retain your ideal Customer through effective campaigns that align your branding and marketing with your ideal repeat customer.
Leadership & Team Development
Coaching to build strong leadership skills, improve team dynamics, and create a high-performance venue culture.
Operational Efficiency & Systems
Streamlining processes, from the kitchen to the Bar – improving ergonomics, automating tasks, improving workflows to save time and enhance productivity – this makes your venue easier and more fun to work in – and saves you on wages.
Mindset & Resilience Coaching
Empowering business owners with the confidence and resilience needed to overcome challenges, to be happy and thrive in Hospitlaity.
Price - Coaching and Bespoke Consulting
Call Ross - 0423 721 427 for more info
Mystery Shop & Staff Evaluation
From $500
- What it covers: A discreet, third-party mystery shop of your venue, assessing service, staff performance, and customer experience.
Feedback: Honest, detailed report on what’s working and what’s costing you customers.
- Staff insight: Identify training gaps and standout performers.
- Turnaround: Delivered within days, so you can act fast.
- Best for: Operators who want an outside eye before committing to a full coaching program.
Hospitality Business Coaching
From $1500
Frequency: 1x 1hr coaching session – for best results monthly.
Session Content: Bespoke to your needs – intensive coaching sessions around Strategy and SOPS and where you are losing money.
Access to extended network of contact and suppliers.
Support: ongoing support through networking and service provider introductions.
Future planing – projection of future projects and ideal life style.
In house consultation
Cost per client upon quote
- Development or refinement of SOPs (Standard Operating Procedures)
Staff training and leadership development guidance
Analysis of cost of goods sold (COGS) and pricing strategy
Cashflow and profitability breakdowns
Marketing plan and Customer engagement plan.
Optimising sales process and up-sell opportunity.
Improving customer experience and retention strategies
Identifying efficiency gaps in operations and communication
Implementing KPI tracking and accountability systems
