How to Build a Hospitality Roster That Actually Works
A hospitality roster can make or break your week. Get it right and your team is ready when customers arrive, the kitchen has enough people to keep up, the bar isn’t overloaded and staff know what they’re doing. Get it wrong and you can end up with: A good hospitality roster isn’t simply a list […]
How to Keep Good Hospitality Staff: 10 Ways to Reduce Staff Turnover
Good hospitality staff are hard to find. Good hospitality staff who are reliable, capable, understand your business and can be trusted during a busy service are even harder to replace. So when a good employee leaves, the cost isn’t simply their final pay. You may also have to deal with: That’s why staff retention matters. […]
How to Train Your Hospitality Staff: A Practical Guide for Cafe, Restaurant and Bar Owners
Good hospitality staff don’t just happen. Even the best employee can struggle if they are thrown into a busy shift with little training, unclear expectations and no idea how the business actually operates. One of the biggest mistakes hospitality businesses make is assuming that an experienced person automatically knows how you want things done. They […]
