How to Get More Repeat Customers in Your Cafe, Restaurant or Hotel
Getting someone through the door once is good. Getting them to come back next week is better. And getting them to become a regular customer who brings friends, recommends you to others and chooses your business automatically is where hospitality businesses can really build value. Yet many businesses spend most of their marketing effort trying […]
How to Train Your Hospitality Staff: A Practical Guide for Cafe, Restaurant and Bar Owners
Good hospitality staff don’t just happen. Even the best employee can struggle if they are thrown into a busy shift with little training, unclear expectations and no idea how the business actually operates. One of the biggest mistakes hospitality businesses make is assuming that an experienced person automatically knows how you want things done. They […]
How to Make More Money With Upsells in Your Cafe, Restaurant or Bar
One of the easiest ways to increase revenue in hospitality is to get more value from the customers you already have. You don’t necessarily need more customers. You don’t necessarily need more advertising. Sometimes you simply need to give the customers already standing in front of you a better reason to spend a little more. […]
