How to Price Your Cafe or Restaurant Menu Properly (Without Guessing)

One of the easiest ways to get menu pricing wrong is to look at what everyone else is charging. The cafe down the road sells a bacon and egg roll for $12. So you charge $12. The restaurant around the corner sells a chicken schnitzel for $28. So you charge $28. It seems logical. But […]
Why Your Cafe Has Empty Tables at 2pm: How to Fix Your Quiet Periods

Your cafe might be packed at 8am. The coffee machine is working overtime. The kitchen is flat out. There is a queue at the counter and every table is occupied. Then 2pm arrives. Suddenly, half the tables are empty. By 3pm, the staff are looking at the clock. If this sounds familiar, you’re not alone. […]
How to Control Labour Costs in Your Cafe, Restaurant or Hotel Without Cutting Staff

Labour is one of the biggest costs in hospitality. And when the numbers aren’t working, the first solution many owners reach for is simple: Cut the roster. Sometimes that is necessary. But cutting staff isn’t always the answer. If you take one person off the floor during a busy service and suddenly customers are waiting […]
What to Put in Your Cafe Fridge Display Cabinet: How to Make It Sell

Your cafe fridge display cabinet is one of the most valuable pieces of sales equipment in the business. It sits directly in front of your customers, often while they are waiting to order. They are already looking at it, deciding what they want and, in many cases, making an impulse purchase based entirely on what […]
Why Your Cafe Is Busy But You’re Still Not Making Money

There is a frustrating situation that many cafe owners know all too well. The cafe is busy. Tables are full. The coffee machine is running constantly. The kitchen is pumping out food. Staff are running around. The EFTPOS machine is constantly being used. And yet, when you look at the bank account, there doesn’t seem […]